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ISBN/EAN: 978-0071364317


Conflict Resolution: Mediation Tools for Everyday Worklife

Year: 2000
Pages: 169

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Author: Daniel Dana
Language: English
Publisher: McGraw-Hill
ADR Method: Mediation
Summary:
Successful management depends on the ability to quickly and effectively manage conflicts.

Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

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